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A Commitment to Quality Service
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From modest beginnings in
Altoona, PA, starting with just eight customers and a single employee, Phonepower®,
Inc. now operates from office locations in three states, serving customers throughout
the world.
- Phonepower® has operated 24 hours a day, seven days a week for more than
four decades of un-interrupted service, in the finest tradition of professional
dedication. As a critical service profession, we've served through nuclear disasters,
floods, hurricanes, tornadoes, ice storms, blizzards and numerous other
"challenges".
- We're proud of our people, and pledge to each subscriber the finest possible service
available in the market today, tomorrow, and well into the future.
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A Family Enterprise
 Founded in 1954 by Irv and Joan Seltzer, Phonepower®, Inc. has
maintained its personal "personality" throughout several
generations of the Seltzer Family. Family members have provided significant
leadership within the telemessaging and personal communications industries
at the regional and national level throughout the entire history of the
company.
A History of Firsts
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Phonepower® was the first
company in the United States to utilize the Western Electric 557-B Telephone Answering Service Switchboard
(April, 1956). It is now proudly displayed in the reception area of
the corporate offices. |
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Phonepower® was the first
company in the United States to use the then-new
"800" (in-WATS) numbers on behalf of their
Answering Service subscribers (August 1967). |
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Phonepower® was the first
company in the United States to utilize a Candela AutoTAS
system (which was provided by the Diamond State Telephone
Company in Wilmington, Delaware, in 1978). This system was
revolutionary because it did not rely on hard-wire connections in
order to serve its Answering Service subscribers. |
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Phonepower® was the first
company to utilize an Amtelco PC-MX answering system
(Wilmington, 1987). |
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Phonepower® was the first
answering service in Central PA to introduce Time
Billing, to more fairly and accurately charge our subscribers in
direct proportion to the actual time involvement of Telephone
Secretaries. |
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Phonepower® was the first
answering service in our primary coverage areas to utilize the power
of wide area networking to integrate our equipment
and personnel resources through state-of-the-art connectivity and
fiber optic technology. |
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Phonepower® is the first
answering service in our primary coverage areas to utilize the power
of the World Wide Web to enhance our capabilities
and customer service. |
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